It outsourcing

Veeva & Salesforce Services

Slipstream has a rich background in outsourcing and support services. Our leadership team has over 25+ years of experience in support and 15+ years of experience in supporting Veeva and Salesforce products and solutions. We are one of the fastest growing practices supporting 65+ clients across 18 countries with over 90 certified Veeva and Salesforce consultants, project managers, business analysts, developers, architects, and validation leads and subject matter experts.

Preferred service partner

Slipstream is proud to announce our status as a preferred service partner with Veeva

Today, Slipstream supports:


Veeva CRM Implementations


Veeva Network Implementations


Veeva Vault Implementations


Avg. Years Life
Science Experience

65+ Clients in

18 Countries


Veeva & Salesforce
Projects Completed


Veeva & Salesforce Certified resources

Veeva CRM

Veeva Vault

Veeva Network

Veeva Align

Salesforce Cloud

Salesforce Service Cloud

Salesforce Health Cloud

Salesforce Marketing Cloud

Overview of Veeva & Salesforce Support Services

Level 1 Support

Resolve “How To” Questions

Troubleshoot low-medium complexity issues

  • Level 1 Examples
  • Account research
  • Creating calls
  • Creating views
  • Data change requests
  • Affiliations
  • Vmobile/iRep re-installs
  • Changing passwords
  • Creating and submitting time off territories
  • Exporting to Excel
  • Password resets
  • Entering EOM inventory

Level 2/3 Support

Troubleshoots in-depth medium-high complexity issues

Utilizing SMEs to resolve production issues

  • Perform implementation and enhancements of all Veeva and Salesforce Modules
  • Perform Veeva/Salesforce solutioning design and development
  • Provide Veeva / Salesforce customizations
  • Provide change management
  • Provide release management
    • Release impact assessment and testing in all environments (Dev, Sandbox/UAT, Prod)
    • Product release assessment

Our Subject Manner Experts can help with


  • Business Analysis
  • PMO
  • Advisory Services or business process re-engineering
  • Solutioning and Design
  • Veeva Platform Configuration
  • Salesforce Customizations
  • Integration with Veeva and Salesforce
  • Building MyInsights Custom and Studio Reports
  • Veeva Events Implementation
  • Veeva Align Implementation
  • Integration with MDM/CDW and or other 3rd party systems

Slipstream across the Veeva Suite

Slipstream Veeva Suite Slipstream Veeva Suite

Veeva CRM to Vault CRM Migration

Group 3
What will Veeva do?

Migrate User, data, content and configuration

Why is Veeva doing this?
  • Stronger application security controls
  • Greater customer experience
  • More innovation in less time
  • Support scalable functionality
When will this begin?

Starting 2025 through 2030

Group 4
What can Slipstream IT do now?
  • Evaluate dormant and outdated functionalities
  • Identify and assess custom code and 3rd party integrations
  • Provide change management support
  • Provide business consulting advisory and managed support services
Group 2
Partnering with a Purpose

The strategic partnership between Veeva, Customers, and Slipstream is known for its predictable quality delivery, responsiveness, trusted collaboration, and creating value. Slipstream can be a partner that you can lean on to support this migration.

Veeva Premiere Services Partner 2023. Commercial Cloud logo