It outsourcing

Veeva Support Services

Slipstream has a rich background in outsourcing and support services. Our leadership team has over 25+ years of experience in support and 15+ years of experience in supporting Veeva products and solutions. We are one of the fastest growing practices supporting 100+ clients across 25+ countries with over 150 certified Veeva consultants, project managers, business analysts, developers, architects, and validation leads and subject matter experts.

Our Veeva Partnerships:

We are one of Veeva's selected Vault CRM Migration Partners

Slipstream Experience at a Glance

100+ Clients in

25+ Countries


Veeva Projects Completed


Veeva Certified resources


Avg. Years Life
Science Experience

Overview of Veeva Support Services

Level 1 Support

Resolve “How To” Questions

Troubleshoot low-medium complexity issues

  • Account research
  • Creating calls
  • Creating views
  • Data change requests
  • Affiliations
  • Changing passwords
  • Creating and submitting time off territories
  • Exporting to Excel
  • Password resets

Level 2/3 Support

Troubleshoots in-depth medium-high complexity issues

Utilizing SMEs to resolve production issues

  • Perform implementation and enhancements of all Veeva Modules
  • Perform Veeva solutioning design and development
  • Provide Veeva customizations
  • Provide change management
  • Provide release management
    • Release impact assessment and testing in all environments (Dev, Sandbox/UAT, Prod)
    • Product release assessment

Our Subject Manner Experts can help with

  • Business Analysis
  • PMO
  • Advisory Services or business process re-engineering
  • Solutioning and Design
  • Veeva Platform Configuration
  • Veeva Customizations
  • Integration with Veeva and Salesforce
  • Building MyInsights Custom and Studio Reports
  • Veeva Events Implementation
  • Veeva Align Implementation
  • Integration with MDM/CDW and or other 3rd party systems

Slipstream across the Veeva Suite

Our range of services starts from Clinical to Commercialization for Emerging, Mid and Large Pharmaceutical Industries

Explore our service offering in Commercial, Medical and R&D
Clinical Regulatory Safety Quality Medical Commercial
eTMF Registrations Safety QMS Vault Medinquiry Veeva CRM
CTMS Publishing Safety Docs QualityDocs Vault MedComms Vault CRM
Site Connect Archive Vault Signal Training DAM Vault PromoMats
Study Start-up         Veeva Open data
          Veeva Network
          Veeva Align
          Veeva Align +
          Veeva Nitro
          Veeva Events
          Veeva MyInsights
          Veeva Link
R&D Suite
Veeva CRM Vault Clinical
Vault CRM Vault Regulatory
Vault PromoMats Vault Safety
Veeva Network Vault Quality
Veeva Align  
Veeva MyInsights  
Veeva Link  
Vault Medinquiry  
Vault MedComms